Realty console

Support Desk

Client support hub for visit issues, wrong listing details, seller verification, callback requests, and SLA visibility.

Open tickets 6 2 high priority
SLA health 92% On target
Avg response 18m First response
Blocked visits 1 Owner unavailable
New support request Client desk
High

Owner not reachable for Narendrapur flat

Lead support

32 min
Medium

Need invoice GST details updated

Billing

1 hr
Waiting

Upload seller KYC document

Seller

Today
Planned

Cab visit confirmation for Barasat

Visit desk

Today
Ticket Area Priority Owner Status
SUP-1042 Owner callback High Lead support Open
SUP-1041 Billing Medium Accounts In review
SUP-1038 Seller KYC Medium Seller Waiting
SUP-1036 Site visit Low Visit desk Scheduled